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CantoViolation Solutions

How it works

From the notice in your hand to a clear record.

Five stages. The order matters more than most owners expect — doing them out of sequence is the most common reason a correction is rejected months after the work was finished.

  1. 01

    Review

    Prepare the notice for review.

    Keep the property address and violation number together. They identify the record and make it possible to see which agency issued it, what was cited and whether a hearing date is involved.

    Includes

    • No charge for the initial review.
    • You get told what the notice means in plain English.
    • If there is a deadline, you hear about it first, not last.
  2. 02

    Quote

    Pricing based on the case, not a price list.

    Once the basic case information has been reviewed, you get pricing for the work the matter actually needs. Violations vary enormously in what they require — a paperwork correction and a full permit resolution are not the same job, and pricing them the same would only be accurate for one of them.

    Includes

    • Quoted after review, so the number reflects the real scope.
    • Scope is explained before anything begins.
    • You decide whether to proceed with the full picture in hand.
  3. 03

    Correct

    Coordinating the correction and the contractors.

    Most violations require something physical to change before any filing will be accepted. Where licensed trades or a design professional are needed, that work gets coordinated and sequenced correctly — because doing the work in the wrong order is one of the most common reasons a correction gets rejected later.

    Includes

    • Correction scope confirmed against exactly what was cited.
    • Contractor and design professional coordination.
    • Work sequenced so the filing that follows will hold up.
  4. 04

    File

    The paperwork, prepared properly the first time.

    Corrections are closed out by filings, and filings are rejected for documentation reasons far more often than for substantive ones. The supporting package gets assembled in full — permits, sign-offs, photographs, professional certification — before anything is submitted.

    Includes

    • Filings and supporting documentation prepared in full.
    • Submitted to the correct agency in the correct form.
    • Rejections responded to and re-filed.
  5. 05

    Close

    Followed through until the record is actually clear.

    A filing that has been submitted is not a violation that has been closed. The matter gets tracked through agency review to acceptance, and you are told when the record is genuinely clear — which is the only point at which any of this is finished.

    Includes

    • Agency follow-up through to a decision.
    • Hearing appearance where the matter calls for one.
    • Confirmation once the violation is closed of record.

Worth being clear about

What this doesn’t include.

  • Guaranteed dismissal

    Whether a violation can be dismissed depends on the facts and the record. Anyone promising an outcome before reading your notice is guessing.

  • A fixed price list

    Pricing follows the review, because the work varies enormously between a documentation correction and a full permit resolution.

  • Control of agency timelines

    Filings, inspections and hearings sit in city queues. What can be controlled is that your submission is complete and correct the first time.

Stage one

It starts with the property record.

Locate the address and notice number in the City’s public tools, then keep those details together for the review process.

Open public record tools